If you purchased health insurance through the Marketplace, there maybe a chance that they asked you to send in documents to confirm information that you supplied when filling out your application.
These documents may include income verification, loss of coverage verification, citizenship, or immigration status.
If they asked you to supply documents, they would have told you this in the application and eligibility results letter you received right after filling out your application. The letter would have had to be read and/or downloaded before you could have proceeded to pick out a plan. The letter also would have stated a deadline for you to submit the documents.
It is of utmost importance to submit documentation they asked for before the deadline. Failure to do so could mean loss of coverage, financial assistance, or the opportunity to enroll until the next Open Enrollment period.
You can submit documents online through your Healthcare.gov account or by mail. The quickest way that your information will be received is through your account online. Documents cannot be faxed or e-mailed.
To help you submit documents online through your Healthcare.gov account, here are the necessary steps:
1. Log on to your Marketplace account using your username and password.
2. Click on your name in the top right and select “My applications and coverage from the dropdown.
3. Select your current application for the current year.
4. Click application details on the left hand side. You will see a full list of any documents they may need.
5. Select the green button that says, “Upload documents”.
6. Choose the document type.
7. Select file to upload. Locate the document on your computer and click upload.
8. You will get a notice in a few weeks letting you know they received the documents.
If you have to mail your documents, send photocopies only. Never send original copies. Anything mailed should be sent certified so someone must sign. The more paper trail the better when mailing documents.
Send in the documents along with your printed name, your application ID number, and if you have it, the bar code that is located on the back page of your eligibility notice.
The information can be sent to:
Health Insurance Marketplace
Attn: Coverage Processing
465 Industrial Blvd.
London, KY. 40750-0001
Submitting documents requested can mean the difference of you having insurance or not. It can mean the difference of getting health care when you need it.
If you are unsure of what you need to do, don’t take a chance.
We each learn a little more every time a question is asked and Balanced Care is the right company to call when questions come up.
Terri Trepanier is the owner of Balanced Care Health and Supplemental Insurance and a licensed insurance consultant and broker with Associated Brokers. Licensed in both Maine and NH, her specialty is working with small businesses, individuals, and families with their health and life insurance needs. She is certified to offer health plans both on and off the exchange and is contracted with every health insurance company that offers plans in both New Hampshire and Maine. Her other passion is assisting Medicare beneficiaries with their Medicare Supplemental, Medicare Part D Prescription Drug Plans, and Medicare Advantage plans. Terri has seen firsthand the importance of insurance products and how they help families. Her goal with Balanced Care is to “Insure Security and Peace of Mind One Family at a Time”.